Scrap to Riches — Support
Run a recycling center, fix bottlenecks, hire managers and grow from a neighborhood center to a regional recycling complex.
Frequently asked questions
Why is my income stuck?
Income is set by the slowest of pickup, sorting and shipping. The slowest one shows a red “Bottleneck” tag — upgrade that step first.
Do I earn while the app is closed?
Yes, once a center has all three managers (pickup, sorting, shipping). Offline earnings stack up to a cap, which you can raise in the Shop.
What does bringing in an investor do?
After you open your third center you can hand your centers to an investor. Coins and buildings reset, but you keep gems, your boss level and purchases, and earn shares that raise your income permanently.
I bought something but don't see it.
Open Settings → Restore Purchases. Remove Ads, Startup Package and Permanent 2× Income are restored to the Apple ID you bought them with. Gems are consumable and stay on the device they were bought on.
Notifications don't arrive.
Turn on Settings → Notifications in the game. If iOS blocked them, allow them in iOS Settings → Notifications → Scrap to Riches.
My progress disappeared.
Progress is stored on the device only, so deleting the app or changing phones clears it. One-time purchases can be restored.
How do I report an inappropriate ad?
Use Settings → Report an ad. It opens an email with the app version filled in, which helps us trace the ad with Google.
Refunds
Apple handles all refunds: reportaproblem.apple.com.